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Learning Modules

Pain & Fever

Headache

Understanding headache
  • Learning Objectives
  • Be aware of who is affected by common headaches
  • Identify the different types of common headache and their causes
  • Understand how headache affects quality of life
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Headache management
  • Learning Objectives
  • Identify the aims of treatment for headache
  • Understand what expert guidelines recommend for treating common headaches
  • Recognise the differences between over-the-counter (OTC) medicines in treating headache
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Helping headache patients
  • Learning Objectives
  • Provide patients with advice on managing their headaches
  • Understand the importance of lifestyle modification to manage and prevent headaches
  • Know what advice to give on appropriate over-the-counter (OTC) medicines use
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Tension Type Headaches
  • Learning Objectives
  • Understand the symptoms of tension-type headache (TTH) and how to differentiate it from other headache types like migraine and cluster headache
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Muscle, Joint, Back Pain

Understanding muscle and back pain
  • Learning Objectives
  • The scale of muscle pain, strains, sprains, back pain and other musculoskeletal problems
  • Typical causes and symptoms
  • The impact on patients’ quality of life
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Muscle and back pain management
  • Learning Objectives
  • Be aware of the guideline recommendations for muscle and back pain, strain and injury
  • Know how topical nonsteroidal anti-inflammatory drugs and heat treatments provide relief from muscle and joint pains
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Helping patients with muscle and back pain
  • Learning Objectives
  • Be able to advise on how patients can manage musculoskeletal pain for themselves
  • Awareness of lifestyle recommendations to maintain healthy muscle, joint and back care
  • Recognise when a patient needs to be seen by a doctor for further investigation
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Children's Fever

Understanding fever in children
  • Learning Objectives
  • Prevalence of fever in children
  • Definition of fever in children
  • Common causes of childhood fever
  • Parental concerns and the need to treat fever
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Managing fever in children
  • Learning Objectives
  • The role of pharmacy in recommending anti-pyretics for children and the management of fever
  • Knowledge of the guidelines for anti-pyretic use
  • Guidance on first-line treatment choice for fever
  • Review of the clinical data for ibuprofen in children’s fever
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Advice for patients
  • Learning Objectives
  • Acknowledging parental need to treat fever
  • Advice on how to evaluate and manage fever with medication
  • Advice on how to evaluate and manage fever with non-pharmacological options
  • When to consult for further advice/referral to a doctor
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Sore Throat

Understanding sore throat
  • Learning Objectives
  • Understand patient symptoms and primary concerns
  • Identify common causes of sore throat
  • Understand antibiotics and why they are ineffective for viral infections
  • Recognise sore throat symptoms
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Managing sore throat
  • Learning Objectives
  • Knowledge of the UK guidelines for first-line throat pain relief
  • The role of active ingredients for OTC analgesics and pain relievers
  • The importance of formulation and patient preferences
  • Identification of red-flag symptoms requiring GP referral
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Helping patients with sore throat
  • Learning Objectives
  • Providing reassurance for the duration and course of sore throat, including addressing primary concerns
  • How to manage symptomatic relief optimally
  • What symptoms require further help
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Skin Health

Skin disorders

Understanding dry skin and eczema
  • Learning Objectives
  • To understand the burden of eczema and dry skin
  • To be aware of eczema causes and triggers
  • To recognise the significant impact of eczema on patients’ quality of life
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Managing dry skin and eczema
  • Learning Objectives
  • To be aware of the guideline recommendations for managing irritant and atopic eczema and psoriasis
  • To recognise the role of emollients in managing eczema and psoriasis
  • To understand the benefits of lanolin in dry skin management
  • To be aware of data that show the benefits of improved emollient use and parental understanding in childhood eczema management
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Helping patients with dry skin conditions
  • Learning Objectives
  • To learn why it is important to advise patients to optimise emollient use
  • To recommend optimum quantities of emollient and how to apply
  • To advise on an appropriate complete emollient routine
  • To use other treatments appropriately
  • To know when to refer to the doctor
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GI Health

Heartburn and indigestion

Understanding heartburn and indigestion
  • Learning Objectives
  • To identify the causes of heartburn and indigestion symptoms
  • To be aware of the prevalence of heartburn and indigestion
  • To understand how heartburn and indigestion affects quality of life
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Managing heartburn and indigestion
  • Learning Objectives
  • To identify when the symptoms of reflux should be treated
  • To be aware of what treatment options are available for reflux symptoms
  • To understand the differences in mode of action of different treatment options
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Helping patients with heartburn and indigestion
  • Learning Objectives
  • To be aware of key questions to ask patients
  • To be aware of signs and signals that should prompt referral for further tests and investigations
  • To understand the value of patient education in managing reflux symptoms
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Lower Gastrointestinal (GI)

Understanding constipation, diarrhoea and IBS
  • Learning Objectives
  • Understand the anatomy and function of the lower gastrointestinal (GI) tract
  • Identify common symptoms of lower GI conditions
  • Understand what causes lower GI symptoms
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Treating constipation, diarrhoea and IBS
  • Learning Objectives
  • Be familiar with the different treatments that are available in the pharmacy for lower gastrointestinal (GI) conditions and how they work
  • Be aware of the professional guidelines and recommendations for treatment
  • Identify red flag symptoms and know when patients should be referred to their GP
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Helping patients with constipation, diarrhoea and IBS
  • Learning Objectives
  • Understand how lower gastrointestinal (GI) conditions can affect quality of life
  • Be comfortable and confident consulting with patients suffering from lower GI conditions
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Children's Ailments

Children's Fever

Understanding fever in children
  • Learning Objectives
  • Prevalence of fever in children
  • Definition of fever in children
  • Common causes of childhood fever
  • Parental concerns and the need to treat fever
Start this module now >
Managing fever in children
  • Learning Objectives
  • The role of pharmacy in recommending anti-pyretics for children and the management of fever
  • Knowledge of the guidelines for anti-pyretic use
  • Guidance on first-line treatment choice for fever
  • Review of the clinical data for ibuprofen in children’s fever
Start this module now >
Advice for patients
  • Learning Objectives
  • Acknowledging parental need to treat fever
  • Advice on how to evaluate and manage fever with medication
  • Advice on how to evaluate and manage fever with non-pharmacological options
  • When to consult for further advice/referral to a doctor
Start this module now >

Winter Ailments

Cold and flu

Understanding cold and flu
  • Learning Objectives
  • Recognise the difference between the common cold and influenza (flu)
  • Identify the different symptoms of cold and flu and their causes
  • Understand how cold and flu affect quality of life
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Managing cold and flu
  • Learning Objectives
  • Understand the differences between over-the-counter (OTC) cold and flu treatments
  • Identify the most appropriate OTC medicines to recommend to customers with symptoms of cold and flu
  • Understand how different OTC medicines can alleviate symptoms of cold and flu
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Helping patients with cold and flu
  • Learning Objectives
  • To know how to support customers hoping to self-treat cold and flu symptoms with OTC products
  • To provide patients with advice on treating cold and flu symptoms
  • To recognise the signs and symptoms that require referral
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Sore Throat

Understanding sore throat
  • Learning Objectives
  • Understand patient symptoms and primary concerns
  • Identify common causes of sore throat
  • Understand antibiotics and why they are ineffective for viral infections
  • Recognise sore throat symptoms
Start this module now >
Managing sore throat
  • Learning Objectives
  • Knowledge of the UK guidelines for first-line throat pain relief
  • The role of active ingredients for OTC analgesics and pain relievers
  • The importance of formulation and patient preferences
  • Identification of red-flag symptoms requiring GP referral
Start this module now >
Helping patients with sore throat
  • Learning Objectives
  • Providing reassurance for the duration and course of sore throat, including addressing primary concerns
  • How to manage symptomatic relief optimally
  • What symptoms require further help
Start this module now >

Heart Health

Heart Health

Understanding Heart Health
  • Learning Objectives
  • Understand the role and functions of the heart
  • Be aware of common heart conditions including cardiovascular disease and coronary heart disease (CHD)
  • Recognise risk factors for heart disease
  • Understand the burden that heart disease has on society, the economy and the individual
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Maintaining Good Heart Health
  • Learning Objectives
  • Understand the principles of good heart health
  • Be able to identify the measures that can lower blood pressure and cholesterol levels
  • Recognise patient types in need of specific heart health advice
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Helping Customers with Heart Health
  • Learning Objectives
  • Understand how pharmacy can help customers with their heart health
  • Be able to communicate well, providing appropriate advice to support heart health
  • Recognise the benefits heart health supplements could have alongside a good diet and regular exercise
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Sexual Health

Sexual Health

Understanding Sexual Health
  • Learning Objectives
  • Understand what we mean by sexual health and the importance of sexual satisfaction
  • Learn the different symptoms, tests and treatments for sexually transmitted infections
  • Understand how pregnancy tests work and what advice to give customers
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Managing Sexual Health
  • Learning Objectives
  • Learn how to give advice on the prevention of sexual ill-health
  • Understand the different contraceptive options available and for whom they may be suitable
  • Understand how pharmacies can provide further services as part of a local sexual health strategy through STI screening and patient group directions (PGDs)
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Advising Patients on Sexual Health
  • Learning Objectives
  • Understanding pharmacy’s role in sexual health
  • Understand the unique challenges involved in talking about sexual health
  • Learn the importance of working closely with other agencies delivering sexual health and how to signpost effectively
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Foot Health

Foot Health

Understanding foot health
  • Learning Objectives
  • Understand why maintaining good foot health is important
  • Identify and understand the common causes of poor foot health
  • Recognise the main symptoms of common foot conditions
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Management of foot health
  • Learning Objectives
  • Recognise how to treat common foot conditions in the pharmacy setting
  • Understand over-the-counter (OTC) foot care products
  • Identify red flags for common foot conditions
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Helping customers with foot health
  • Learning Objectives
  • Improve your understanding of good general foot care
  • Be able to advise customers how to look after their feet
  • Increase awareness of different foot care requirements for children, the elderly and pregnant women
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Eye Health

Eye Care

Understanding dry eyes and conjunctivitis
  • Learning Objectives
  • Understand the anatomy of eyes and the basics of eye health
  • Identify symptoms and mechanisms of common conditions that affect the eyes
  • Understand causes and triggers of common eye problems
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Treating dry eyes and conjunctivitis
  • Learning Objectives
  • Understand the role of treatments for common eye complaints
  • Identify red flag symptoms and know when referral is appropriate
  • Understand how to help patients choose the appropriate product
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Helping patients with dry eyes and conjunctivitis
  • Learning Objectives
  • Learn how to help patients recognise when they have different eye conditions
  • Learn what lifestyle advice you can offer about eye conditions
  • Understand how to help patients choose the right product
  • Understand the barriers to relieving everyday eye discomfort and how to recognise patients who might want your advice on eye care
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