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Cold and flu

Understanding cold and flu
  • Learning Objectives
  • Recognise the difference between the common cold and influenza (flu)
  • Identify the different symptoms of cold and flu and their causes
  • Understand how cold and flu affect quality of life
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Managing cold and flu
  • Learning Objectives
  • Understand the differences between over-the-counter (OTC) cold and flu treatments
  • Identify the most appropriate OTC medicines to recommend to customers with symptoms of cold and flu
  • Understand how different OTC medicines can alleviate symptoms of cold and flu
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Helping patients with cold and flu
  • Learning Objectives
  • To know how to support customers hoping to self-treat cold and flu symptoms with OTC products
  • To provide patients with advice on treating cold and flu symptoms
  • To recognise the signs and symptoms that require referral
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